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Koala Soul Mate Review

A good night’s sleep is no less than a blessing!

And a comfortable mattress is the key to waking up completely rested and relaxed. So, it’s time you ditch the old one that refuses to provide you with the right body support.

Now, as you may already know, Koala’s mattress range is an award-winning market leader that has 3 different mattresses to meet the varied buyers’ needs. And when we got our hands on its Soul Mate mattress, we wasted no time in testing it out and sharing the insights with our readers.

So, dive in!

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Koala Soul Mate Review


There are many things about this mattress that have impressed and intrigued us. So, before diving into the details of its design and features, we thought it’d be a good idea to take you some of its highlights in a nutshell:

  • 5-zone adaptive foam springs and adjustable firmness
  • Bamboo charcoal memory foam layer stays cool
  • Relieves pressure for all types of sleepers
  • Sturdy edge support and anti-slip bottom
  • Built with famous zero disturbance to prevent motion transfer
  • Anti-bacterial treated construction
  • GECA-certified
  • 120-night trial and 10-year warranty

How Does The Koala Soul Mate Mattress Feel To Sleep On?

Let’s start with some good news – the Koala Soul Mate mattress is specifically designed to help you fall asleep faster and keep you asleep for longer hours. After all, why should you expect less from the two-time award winner in the most satisfied customers mattress category, right?

Aside from that, we loved the Sensapole sleep surface, which maintains just the right temperature so that users don’t feel uncomfortable, no matter what the weather is outside. Long story short, it neither makes you feel too hot nor does it get too cool.

Additionally, it’s equipped with an effective 5-zone support system for optimum pressure relief for the head, shoulders, lower back, thighs and feet. 

However, the best part about this Koala mattress is the adjustable firmness level design, which provides tailored support to different sleepers. All you have to do is unzip the double-sided support layer and flip it on either side to get firm or medium-firm support as required.

Furthermore, the zero disturbance technology does a good job of minimising partner disturbance to provide you with a better night’s sleep. And the “StayPut” edge support keeps your body from sliding off the surface, no matter what your preferred sleeping position is. 

For instance, if you’re a side sleeper, the foam springs will adjust to your body’s contour and evenly distribute the weight. Likewise, back sleepers and stomach sleepers will enjoy the pressure relieving properties, especially on the stomach, shoulders and hips.

All in all, the Koala Soul Mate comes across as the perfect mattress, both in terms of features and performances for all types of sleepers. With three size variants and a 120-night trial, buyers can test its compatibility with different bed frames to ensure maximum peace of mind.

What’s The Koala Soul Mattress Made From?

It’s now time for us to dive into the details of the construction. Like most other Koala mattresses, it’s made of distinct layers (five, to be precise), each of which is designed to provide the perfect balance of comfort and support. We hope that this will help you get an idea about the quality and durability on offer, as well as if it’s the right option for you.

Moreover, knowing the materials will help you figure out if you’re allergic to any of the layers. So, without further delay, let’s start.

1. Sensapole Sleep Surface

The top-most layer is made from a blend of polyester and viscose PCM or Phase Change Material, which together is known as Sensapole. The biggest advantage of this 9cm deep layer is that it effectively regulates your body temperature, thereby helping you get a cooler night’s sleep compared to many of its peers.

Additionally, the 2 cm quilted plush cover maintains the right temperature in all conditions for year-round comfort. However, one thing to note here is that it’s a non-removable cover, so you will need a mild detergent and some water for spot cleaning as required. 

Likewise, you should be careful not to dry it in direct sunlight and use the low suction setting on the vacuum cleaner to get rid of loose dirt particles and debris.

2. Flippable Kloudcell Comfort

Next comes the flippable double-sided comfort layer specifically designed to offer tailored support to users without any hassle. It has an all-Polyurethane foam construction that aids the sleep surface in keeping you cool. Plus, the adjustable firmness levels means you have maximum support in all the right areas.

3. Bamboo Charcoal Memory Foam Layer (Perforated Memory Foam) 

The perforated memory foam takes care of enhanced airflow and supports the pressure relief mechanism of the overall mattress. This is one of the main reasons why it feels more comfortable than other mattresses.

Furthermore, bamboo charcoal, for the unversed, is rich in natural antimicrobial properties, which ensures that users don’t have to fret about sleeping with nasty chemicals. Besides, all Koala foam mattresses are treated with antimicrobial additives to keep infections and other human health issues at bay.

4. 5-Zoned Adaptive Foam Springs

The 5-zoned adaptive foam springs is a “fancy tech” solution that supports even your body’s slightest movements on the sleep surface and promotes airflow.

In hindsight, each spring offers tailored support to the body contour for all sleeping positions and acts with the movements (rather than acting against them). This, in turn, complements the much sought-after zero disturbance feature of the mattress- something you’d want if you have a very “active” sleeping partner.

Moreover, this anti-slip layer is supported by several PVC dots, whereby each PVC dot works to keep the mattress from slipping off the bed frame or bed base.

5. StayPut Edge Support

Last but not least, the edge support is of the right height and extends on all sides to keep sleepers from falling off the bed, no matter how much they roll in their sleep.

Weight And Thickness

As we have already mentioned earlier, the Koala Soul Mate mattress comes in three size variants, so the weight and thickness will depend on the size you opt for. But for your convenience, we have listed the different dimensions in the following section.

  • Double- 33 cm (height) x 138 cm (width) x 188 cm (length), weighs 44.14 kg
  • Queen- 33 cm (height) x 153 cm (width) x 203 cm (length), weighs 49.53 kg
  • King – 33 cm (height) x 183 cm (width) x 203 cm (length), weighs 58.83 kg

While choosing the thickness, you should also keep in mind the adjustable firmness layer, as it will determine the type of support you get from the mattress. If you don’t like “sinking into” the bed while sleeping or are looking to relieve pain, then the firmer side (obtained by unzipping and flipping the layer) will fit your needs.

On the other hand, children or people who don’t like sleeping on a hard bed will be better off with a medium-firm level. We’d suggest going for the double size if you have a small bed and sleep alone. The other two sizes are more suitable for couples, especially considering the no partner disturbance technology.

A pro tip: consider getting some extra help while moving the mattress around, as all three sizes weigh on the heavier side.

How Much Does The Mattress Cost?

This new Koala Soul Mate mattress doesn’t come cheap. And to tell you the truth, we weren’t expecting an affordable price tag given the range of features it brings to the table. Here are the prices (according to the sizes) that we found on the official website:

  • Double – $2,490
  • Queen- $2,790
  • King- $2,990

You can even get the right-sized bed frame and pillow to complete the whole set by adding the said items to your cart while placing the order. And the prices for them will vary according to the size you choose.

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Bonus Features

Koala puts customer satisfaction on the top of its priority list, which is evident from the 120-night trial it offers with all its mattresses. Simply unbox the mattress, assemble it according to the instructions and use it for a period of up to 120 nights. If you aren’t satisfied with the experience or the mattress loses shape within the said time, you can contact the brand to return it for a complete refund.

What’s more, Koala offers free pickups for most of Perth, Melbourne, Sydney, Brisbane and Adelaide. But if your area isn’t covered under this policy, contact the service team to know about the nearest brand warehouse in your location and drop it off there.

Aside from that, each Koala mattress is backed with a solid 10-year warranty and is certified by GECA (Good Environmental Choice Australia) for maintaining the right social, ethical and environmental standards. We were also very impressed to learn that the brand partners with WWF Australia to protect the Koalas from poaching and other harmful practices.

Other Koala Mattresses

Before we tell you about our final thoughts, here’s a quick overview of two other mattresses from the brand that are worth checking out.

1. The New Koala Mattress

The New Koala mattress is a medium firmness mattress that scores high on breathability, comfort and support. Its top layer is made from a 7cm deep comfort layer made from Tencel Lyocell fibre that regulates body temperature, while the flippable comfort layer below lets you customise the firmness. 

And the lowest layer offers an effective 3-zone body support without compromising the brand’s famous zero disturbance technology. This mattress comes in 5 size variants, meaning there’s something for every bed base and budget!

2. The Koala Calm As Mattress

Voted the product of the year 2022, the Koala Calm As mattress can well be the best bet for people who’re prone to developing body aches from sleeping on the wrong mattress. Featuring a smooth sleeping surface integrated with a distinct Coolmax technology, it keeps you dry and cool to help you sleep through the night.

Additionally, the ZoneOut transition layer (below the flippable comfort layer) has 3 high-density support zones that do a great job at distributing the sleeper’s body weight and providing extra support to your lower back region. 

And much like the Soul mate mattress, the base offers edge-to-edge support so that no one falls off the bed. The mattress comes in 5 sizes, ranging from single to queen variants.

Is This The Right Mattress For You?

Given the highly effective combination of the cool sleep surface, the customisable comfort layer and the zoned adaptive foam springs, the Koala Soul Mate mattress can be the right pick for anybody. And it can score anywhere between 6 and 6.5 on the firmness scale, depending on what you need.

On top of that, the Bamboo charcoal memory foam brings in natural antimicrobial properties to assure you a healthy night’s sleep. And with the edge-to-edge support, you won’t have to worry about its stability (even without placement straps) or slipping off the bed.

The size variants mean you can choose the perfect one for your bed. However, you may have to extend your budget for this purpose.

Final Verdict

At the end of our extensive Koala Soul Mate mattress review, we’d say that it hasn’t failed to impress us in any department. Be it the enhanced airflow for optimum regulation of body temperature or the reinforced support to the body contour- there’s nothing it can’t do.

Furthermore, the 120 nights trial and 10-year warranty support ensure that your investment doesn’t go down the drain. Perhaps, the only slight inconvenience is the weight of the mattress, which may make portability somewhat of a hassle, especially if you don’t have a few extra helping hands. 

On that note, it’s time for us to say goodbye. Till we meet again, take care!

Koala Soul Mate Review
Anti-bacterial treated construction
Relieves pressure for all types of sleepers
120-night trial and 10-year warranty
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About the author

Being a Brit who lives in Australia, I'm always looking for good deals. In most cases, it is hard to find. So, I changed that, and made 👋 Hey Mattress. Having done plenty of hands-on research, me and the team decided to help more people to sleep better - Tom Greenspan.

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