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The Koala Pillow Review

There are two quick things that are important to know with regards to sleep. First off, adequate sleep is vital for good mental and physical health. Secondly, your quality of sleep increases or decreases depending on your bedding. Therefore, choosing the right pillow is important so you don’t wake up feeling tired or sleep-deprived. 

The Koala Pillow is a famous Australian product for its benefits and sustainability. Beyond that, the Koala brand donates part of its profits to the WWF to help endangered animals and habitats. This article reviews the Koala Pillow, including its materials, features, and more.

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The Koala Pillow Review


Koala is an Australian-based company that provides a variety of furnishings such as pillows, mattresses, sofas, and more. They guarantee a one-year warranty, offer a 120-day trial, and provide fast delivery services. 

The Koala pillow stays true to the company’s goals and policies. Some features of this pillow are: 

  • Fast and free shipping 
  • Good neck support from firm edges 
  • Suitable for machine wash 
  • Trial period for 120 nights 
  • 100% polyurethane gel memory foam 
  • Two firmness options
  • One-year warranty 
  • Compliant with environmental and social standards


What Does the Koala Pillow Feel Like?

The Koala pillow is suitable for sleeping and is neither too plush nor too firm. It has a soft base that is comfortable for sleeping and provides the best support for treating neck pain. Also, it is good for relieving pressure since the pillow’s core consists of memory foam that hugs your neck and head. 

Cooling gel technology gets infused with memory foam responsible for absorbing moisture, and Australians benefit greatly from this feature as it is perfect for summer nights. 

The brand uses flippable technology for making the pillow so that you can choose between two firmness options: one side is firmer, while the other is very soft. 

Firm Side of the Pillow

The firm side of the pillow is good for users who like to sleep on their side or back and is also recommended for people with arthritis since they need firm neck support. The pillow has firm edges and gives the necessary support for such people. 

Soft Side of the Pillow

The soft side of the pillow is suitable for people who sleep on their stomachs. 

What Is the Koala Pillow Made From?

The pillow gets made from premium materials that improve its durability and quality. It uses top-quality polyurethane memory foam covered by a breathable and easy-to-clean fabric, ensuring a good sleeping experience. It is 72 cm long, 15 cm high, and weighs about 2.3 kg. 

We listed the details of the materials used in the Koala Pillow below. 

Memory Foam Core

The memory foam core uses your body temperature to mould your shape. It is incredibly soft, comfortable, and gives great support, but when you remove the pressure, the memory foam returns to its original shape. 

The Koala pillow has a dual-sided polyurethane memory foam that gives two firmness levels. Flip the pillow to choose between its softer and firmer side, according to your preferences, so it is suitable for all kinds of sleepers. 

The pillow has firm edges around the pillow that gives neck support. At the same time, the centre of the pillow makes the head very comfortable. 

Cooling Gel

The memory foam core is gel-infused and perforated, so it stays cool throughout the night. 

Polyester and Tencel Lyocell Blend Cover

The pillow’s outer fabric is the perfect blend of 66% polyester and 34% Tencel Lyocell; thus, both materials balance durability and breathability. Also, the fabric is easy to maintain and clean since you can wash it in a machine. 

How Much Does It Cost?

The Koala pillow is a good bedding option, available for $169 paid at once or $42.25 if you choose to pay in instalments. This is a reasonable price range, considering all its premium features. Plus, the company also offers discounts from time to time that you can leverage. 

If you want, you can also add extra items, such as a linen coverlet, and make it a complete set.

If you’re unsure about the value of this pillow, the 120-day trial is an excellent feature that you’d love. Besides that, the product comes with a one-year warranty, so you will get a refund if you are unsatisfied with the pillow’s quality. 

The warranty covers flaws, physical damage, or major blemishes, and it also covers defects in materials as well as manufacturing. The warranty applies only to customers living in Australia and on products purchased from the official website. 

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Bonus Features

Sustainable Products and Practices

The company uses sustainable practices and thus contributes to the planet. They use organic blends in making their products and plant one tree for each Koala mattress sold. If someone returns a Koala mattress, it gets donated to Australia’s Salvation Army.

Donations for the Greater Good

Koala donates one per cent of its gross annual profits to helping animals, people, and the environment. They are also partnered with WWF Australia for donations and helping endangered animals like green sea turtles, koalas, and glossy black cockatoos.

Is the Koala Pillow Right for You?

The Koala pillow has impressive features, free shipping, fast delivery, a trial period, a warranty, and good customer service. Its dual-sided technology makes it perfect for many sleepers and sleeping positions while being durable and breathable.

It is a premium pillow if you want a pillow with all these features. Customer reviews show that people are satisfied with the pillow, with a rating of 4.5/5 on the website. 


There are plenty of pillow retailers in Australia, but the Koala pillow is a top choice for people who want a good sleeping experience and quality sleep. 

The core is a certified polyurethane memory foam that meets all the standards for emissions, content, and durability, while the outer fabric is low maintenance and easily washable. The pillows also undergo analysis and testing by accredited laboratories. 

The pillow provides good neck support and is suitable for various sleepers. Its robustness, firmness, and unique design make it a top choice for many users.

The Koala Pillow Review
Good neck support from firm edgesΒ 
Compliant with environmental and social standards
Suitable for machine washΒ 
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About the author

Being a Brit who lives in Australia, I'm always looking for good deals. In most cases, it is hard to find. So, I changed that, and made πŸ‘‹ Hey Mattress. Having done plenty of hands-on research, me and the team decided to help more people to sleep better - Tom Greenspan.

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